5G at 2100 MHz from # hello5G or Orange is available from today

Orange, as another operator, has launched a 5G network in Poland in the 2100 MHz band. According to the operator, this application does not provide a significant increase in data transfer speed. However, this is the next step in the continuous evolution of the network, which is important to ensure the proper functioning of the mobile Internet.

Earlier, Orange officials announced that they would not launch a 5G network in the 2100 MHz band. This year, the operator did not want to adapt its current radio resources to the new technology. Instead, Orange has promoted the rapid launch of “real 5G” operating at specific frequencies, from 3400 MHz to 3800 MHz. However, the turmoil surrounding the distribution auction has decided to change the strategy of the telecom. Therefore, today we are talking about the launch of the service # hello5G, which is an intermediate step in the implementation of a new standard that will significantly increase the speed of data transfer.

“Today we are opening another chapter for Orange Polska. We have been conducting laboratory and field tests with our engineers and clients for over two years. Now # hello5G can be used by up to 6 million people in about 400 cities, and no one is currently offering a wider range of such services, ”said Jean-Francois Fallaher, President of Orange Polska.

5G in the range of 2100 MHz, ie the constant evolution of the network

Previously, the introduction of the new mobile network standard was associated with the introduction of a new allocated frequency band. As for the 5G network, it had to be linked to the distribution of resources in the 3.6 GHz band. Admittedly, the 4G standard also provides for the use of this frequency range. However, no operator has decided to do so. Therefore, auctions in the 3.6 GHz band throughout Europe were closely linked to the introduction of the 5G network. Unfortunately, in Poland (and the Netherlands, for example), such dependence on these two activities would mean a delay in the implementation of 5G. Therefore, some operators have decided to launch new services on the frequencies they currently own.

As for the 5G network, this procedure is simpler than possible with the launch of the first 4G networks. The new standard provides for the use of dynamic bandwidth exchange (DSS) technology between 5G and 4G terminals.

“Despite the delay in the auction for the 3.5 GHz band, we are launching # hello5G today in the 2100 MHz band we already have to allow customers to use 5G for the first time. This is the initial stage of building a comprehensive 5G network. As it evolves, after the allocation of new frequencies, the capabilities of our network will become more impressive, allowing applications up to independent 5G, which we can not use today. We believe that technology should be useful. 5G will help us better adapt to the needs of both our individual and business customers, ”said Jean-François Fallaher, President of Orange Polska.

Devices that support # hello5G

Simultaneous support of DSS dynamic frequency sharing technology to use 5G Orange network, a terminal that supports the new standard of mobile networks in the range of 2100 MHz (n1) (Dynamic Spectrum Sharing). At the same time, the operator does not guarantee that each device that meets the basic technical requirements will work without problems in the newly commissioned service.

Phones purchased only from the Orange sales network and the latest version of the software that supports 5G in the 2100 MHz band will work properly with the 5G network in Orange.

The list of devices compatible with the # hello5G service includes:

  • Xiaomi Mi 10, Mi 10 Lite and Mi 10 Pro,
  • Motorola Edge,
  • LG Velvet,
  • Huawei P40 and P40 Pro.

At the same time, Orange stated that it is constantly expanding its base of compatible devices. Sony Xperia 1 II, Samsung Galaxy S20 + 5G and Samsung Galaxy S20 Ultra 5G will also appear there in the near future.

5G network coverage in the range of 2100 MHz

The relative concept of 5G network coverage is given in the planned launch maps of base stations. However, the fact that a given operator has a radio license does not mean that it already uses it. In addition, it is difficult to determine the range of a single base station. Fortunately, the operator’s website has an interactive map showing the current range of the 5G network.

Currently, about 6 million people are covered by the # hello5G service. At the same time, it is currently limited to selected locations in several cities.

Unfortunately, not all cities have an equally good 5G network. In the example of Warsaw and Lodz, we are engaged in good lighting of the whole city.

For comparison, in Poznan and Wroclaw, the area is limited to the most populated areas.


As for the availability of the new service, Orange has quite significant limitations. The 2100 MHz 5G network is currently available for individual customers with a new Mobile Plan 75 or Orange Love Extra Mobile Subscription or Premium purchased on March 12, 2020 or later, and business customers using L or XL Corporate Plans. February 24, 2020 or later. Holders of the company’s plan can use the “5G for Business” service by paying a net 9.90 PLN per month.

Individual customers using Mobile Plan 75, Orange Love Extra and Premium, purchased before March 12, 2020, can activate the “5G option” themselves after logging into My Orange account on the operator’s website or through the hotline. After launching # hello5G, they will receive an additional 40 GB data package for monthly use. In the case of Orange Love Extra and Premium customers, the increase in the data package requires the signing of an annex to the current contract. It does not change the current monthly amount of the additional obligation.

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